To help you save money and time addressing these common RV equipment failures, the ROUTE 66 RV Network has developed Tech24. Our Tech 24 program is available 24 hour/7 days a week and will immediately put you in touch with a Certified RV Technician who can share their expertise with you without visiting a dealership's service department.
Unlike calling your home dealer for advice, Tech24 is never closed nights, weekends or holidays when most issues seem to surface. Also, our technicians aren't busy working on other RVs or managing a campground while trying to assist you with your problem. You get 100% of their attention.
If more advanced help is needed we can have a Master Certified RV Specialist call you back within a specified timeframe.
Better yet, it couldn't be easier and more convenient to use and there's no limit on the length of the five service calls you can make per year. Our goal with every call is to help you correct your problem and get you back on the road as quickly as possible.
IN ADDITION... every ROUTE 66 Tech24 membership comes with all the benefits of the ROUTE 66 RV Club. Discounts on campgrounds, parts & accessories, rental cars, RV insurance, golfing, pet insurance, RV wash services and more.
Unlike the automobile industry, one of the major challenges in servicing RV's is the immediate availability of manufacturer specific (proprietary) parts. Since the number of RV's sold is just a fraction of the number of cars, large inventories of replacement parts are not always just sitting on shelves ready to be shipped. Instead, these parts are either manufactured on demand or in individual dealer inventories unaccounted for by the distribution channels.
Recognizing this problem, the ROUTE 66 RV Network dealers work together to try to locate and supply these parts to one another as needed. While not all parts can be quickly sourced and received, this unique parts channel can often times help the dealer keep your RV on the road.
All ROUTE 66 Parts Managers have an extensive catalog so they can quickly identify all of the dealers in the network that handle the parts they may need for your specific RV brand. This enables them to contact those dealers and have the part sent, if in inventory, or ordered and shipped from the manufacturer to complete the service job. The part could even be shipped to another dealer along your travel route and have the part installed at another dealer later in your trip.
This capability is only possible when you have a large team of cooperating dealers who are all after one thing ... your satisfaction. That's the ROUTE 66 RV Network difference.
These aren't just shallow platitudes, but solid network-wide promises that each dealer makes to one another, as well as to all traveling ROUTE 66 customers. Each dealer prominently displays these commitments in their dealership to publicly reinforce their dedication to the following:
Operating under these commitments is not new to any of the ROUTE 66 dealers you may visit. Quite frankly, long before this network was formed, each of our dealers had already earned solid reputations for running honest, customer-focused dealerships.
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